AI Act AI literacy

EU AI Act Article 4: supporting AI literacy in the workplace

The consolidated AI Act in force after the 2026 amendment requires providers and deployers of AI systems to take measures to support the development of AI literacy among staff and other persons dealing with AI systems on their behalf. It does not prescribe one standard course or test.

Quick answers

Who is addressed by Article 4?

Providers and deployers of AI systems must take measures concerning their staff and other persons dealing with the operation and use of AI systems on their behalf.

Must a company guarantee a specific AI-literacy level?

No. The current consolidated text expressly states that Article 4 does not require a provider or deployer to guarantee a specific level of AI literacy for an individual.

Can Bestehia be part of the measures?

Yes, as one internal learning and comprehension-check tool based on the organisation’s own approved AI policies. It is not an official AI Act certification.

How to proceed

  1. 1. Define the AI use context

    Identify which AI systems, roles, risks and affected persons are relevant.

  2. 2. Provide suitable guidance or training

    Use material adapted to technical knowledge, experience, education, training and context.

  3. 3. Check understanding

    Turn the approved material into reviewed questions and identify gaps.

  4. 4. Keep the scope honest

    Record the measure internally without presenting a Bestehia result as a statutory certification.

Article 4 is context-based

  • Technical knowledge, experience, education and training are relevant.
  • The context in which AI systems are used and the persons affected should be considered.
  • No single prescribed course, vendor or standard test appears in Article 4.

What Bestehia does not claim

A Bestehia knowledge check can support an organisation’s AI-literacy measures, but it is not an official conformity assessment or statutory certificate.

Bestehia can support training and instruction with a reviewed knowledge check and documented results. It does not replace legally required training, practical instruction, attendance or identity verification, certification, or legal advice.

Frequently asked questions

Has Article 4 changed in 2026?

Yes. This page uses the consolidated text dated 27 July 2026, which reframed the obligation around measures supporting the development of AI literacy and clarified that no specific individual level must be guaranteed.

Is a quiz mandatory?

No. Article 4 does not mandate a quiz. It is one possible internal method for checking whether approved guidance was understood.

Can the same material be used for every role?

Not necessarily. Article 4 is expressly context-sensitive, so measures should reflect role, knowledge, experience and use context.

Author: Jürgen Schuster · Updated: 23 September 2026

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